Physical Therapy FAQ's in Provo & Orem

1. How much will Physical Therapy cost me?

There is not a set price per treatment for Physical Therapy. It depends on individual insurance policies. Our staff as a courtesy will call your insurance and obtain a benefit quote for you. We do recommend that you also call your insurance company.

2. How long does an appointment take?

A standard appointment takes about an hour.  Plan for at least an hour and half for your initial evaluation and appointment.

3. What should I wear to Physical Therapy?

We recommend wearing loose and comfortable clothing.  If you are coming for shoulder rehabilitation, wear a loose fitting shirt that allows for the Physical Therapist to easily reach your shoulder.  If you are coming for a knee, make sure to wear something that can be raised above the knee.

4. Do I have to see a doctor before coming to Physical Therapy?

No, we only require a prescription from your doctor if your insurance requires it.

5Do you take my insurance?

Please see the list of insurances that we are in network with.  We work with many insurances so please call our office if you do not see your insurance on the list.

6. How much does it cost if I do not have insurance?

We offer reasonable self-pay rates for those who do not have insurance. Please call our front office to get a quote.

7. Do you take Workers Comp insurances?

We do take Workers Comp insurances and work closely with your adjustors to get you the best rehabilitation possible from your work injury.

8. Do you take Medicare and Medicaid?

We are providers for Medicare and Medicaid.  Some Medicaid plans have specific restrictions per the insurance. Please call our office for specific questions about your Medicaid plan.

9. Do you have Spanish speakers at your offices?

Both of our locations have Spanish speaking capabilities.

10. Are your facilities handicap accessible?

Yes, both of our locations have Handicap Accessible Entrances and treatment space.

11. What Are Some of the common diagnoses that you treat?

Shoulder Injuries:  Rotator cuff repairs, labral repairs, total shoulder replacement, impingement syndrome, and other shoulder tendinitis or tendinopathies.

Elbow, wrist, and hand injuries: Tennis Elbow or lateral epicondylitis, Hand and wrist pain, carpal tunnel.

Hip and Knee Injuries:  ACL reconstruction, Total knee arthroplasty, Patella Femoral Syndrome, Meniscectomy, IT band syndrome, Hip Flexor strains, hamstring strains, and hip labral repairs.

Ankle and Foot Injuries: Achilles tendinitis/tendinosis, ankle sprains, post-surgical rehab, Plantar Fasciitis, shin splints.

Neck and Back Injuries: Low back pain, neck pain, and whiplash-associated disorders, headaches, jaw pain, post-surgical management, Sciatica, trigger point pain, postural weakness, rib dysfunction, SI joint dysfunction.

Complex diagnoses including: Chiari malformation, Ehlers-Danlos Syndrome (EDS), Hypermobility syndrome.


What Physical Therapy Office Are You Closer To?

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Contact Us


(801) 370-9981

Bushnell Physical Therapy

(801) 226-0599

Orem Sports Medicine Center



M-F: 7:00am – 6:00pm